Troubleshooter

← Back to Dropdown Menu Widget

This is generally caused by CSS rule that gives submenus a constant width. To remove that constant width of submenus, simply put following code in your Custom CSS area in the options page:

ul.dropdown ul { width: auto !important; }

Part of submenus not visible

The container element may have overflow:hidden in CSS code. This cuts overflowing elements and they are only partly visible. Try removing overflow attribute from the container element.

Sub lists can be seen in the source code of the page, but dropdown menu doesn’t work

This is generally caused by themes changing jquery code. Try disabling effects, if that works it means your jquery version is changed by your theme. If it still doesn’t work you need a wp_footer call in your footer.php file.

You are probably using Custom menus. For custom menus you have to add “Home” item from Pages in the WordPress “Menus” page. Plugin doesn’t add any custom links (home/admin/register) to the menu for Custom Menus.

If you are using a wordpress menu you have to add it to your menu yourself.

How can i sort / change order of items in my menu?

You can only do this if you are using Appearance->Menus to define your menus. Automatically generated menus (Categories and Pages) can not be sorted.

Your problems not solved?

Issue your problem here with URL of the site. And I will add the solution.

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  1. Kimberly says:

    Hello, unable to get the widget started — I’m receiving the following message: “You do not have sufficient permissions to access this page.” I’m the admin and I’ve deactivated my security. Any thoughts?

    1. This happens when a link you clicked doesn’t point to the correct path. Could you tell me which link sends you to this page? Is it menu or another one?

  2. Dave says:

    I have successfully gotten drop down menus to work for my main menu. One issue is that the parent item has a page linked to it. If clicked on the page loads. How do I disable the page link and just have it be a header to the submenu?

    1. I have an option that removes links from top level pages. However it doesnt always work because of javascript conflicts between themes and the plugin. I recommend using custom menus instead. You can add top level items using custom link option and enter # as hyperlink url. This way nothing will happen when you click that link

  3. Hi Sir

    The dropdown menu widget is great, my only problem is that the subpages show correctly in the settings of the widget and demo, but dose not show not on the page itself for a reason I cannot understand. Could you please help me?

    Thank you greatly in advance.
    (site is in coming soon mode)

    Kind regards
    Ciprian

    1. That means that your theme css has conflicts. You need to revise where you placed dropdown template. Is it in a div with an id?

  4. TIffany says:

    Hi, when a page is selected, the drop down menu text becomes dark so it can’t be read as it’s a dark background. Please help!

    Thanks!

  5. Matthew says:

    Hi
    I’ve inherited this site from another designer. The menu Link Squash > Accessories should point to http://baselinesports.co.uk/?product_cat=accessories-squash but it’s pointing to a non-existent link (http://baselinesports.co.uk/?product_cat=accessories). I can’t seem to do anything to rectify this, please can you help?
    Matthew

    1. Hey, are you using custom menus. Go to Appearance -> Menus to edit a menu called pages. You can edit the link on that page.

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